'THE NEW NORMAL'
- Our New Salon Guidelines to protect the Team and The client Due to COVID-19.
All of us have been affected by the coronavirus (COVID-19) pandemic and We hope that over the lockdown period you have stayed safe and been well.
We have missed being able to offer you the services that we know you love, and we are looking forward to seeing you again as soon as possible.
Our priority is to keep you as safe as possible, and prior to re-opening the salon we have implemented a number of changes which we would like to make you aware of. During the time the salon has been shut, We have since made a number of changes in the way that we operate that you will notice when you next visit.
If any of our team feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT.
VISITING THE SALON
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
The salon door will remain locked at all times. Please make sure you come alone as only the person with the appointment will be allowed into the salon.(unless its a Childs cut)
We will ask you some questions at the door and we will take your temperature to help the “Track And Trace” system. We need you to Answer these questions honestly as it will help us contact people easier if there’s a local outbreak.
It is now Government policy that Face masks should be worn at all times by the client. Please bring your own face mask, if not we can supply you with one at an added cost of £1.
Please don’t be surprised or upset if our team use Full personal protective equipment (PPE) during your visit and during your service. We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client. All stylists will be wearing a visor as this is government policy.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon. We will also have hand sanitiser available for you to use when you come into the salon.
No magazines will be provided so please bring your own reading material.
Feel free to bring your own Drink as we will not be serving beverages.
All coats and handbags must stay with you at your section at all times. So please bring the minimum with you if you can.
All Clients will be sat 2m away from the client next to them, but only the stylist and their assistant can come in close proximities.
Our team understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your service.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers instructions for your safety.
Wherever possible we will use environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
Services will need to be keep as short as possible. Clients must have what they are booked in for and must not ask for added services, As this will affect the next clients appointment.
CHANGES TO SERVICES
HAIR COLOUR - If You have used a boxed Hair Colour in the lockdown period and don't tell us then I’m Afraid your Colour appointment WILL BE VOID!!. So it is within your best interest to tell us this information well before you come in.
To colour your hair safely we will have to do a new skin test and this has to be done 48 hours prior to the colour service. All skin tests can be done, but these will need to be booked in OR we can come outside the salon to do this if you just turn up.
BLOWDRYING - NO WANDS OR TONGS. This is because it takes more time, and we have to control client congestion.
MAKE UP - NOT AVAILABLE
BEARD TRIMS - NOT AVAILABLE
We will try to make your service as safe, comfortable and enjoyable as possible. If you have any concerns about your service please let us know and we will do what we can do to satisfy you.
AFTER THE SERVICE
We can still take cash payments, but In order to avoid the handling of cash YOU MUST place it in an envelope.
You can also pay for your service using bank transfers. Please make sure you have the bank details set up Pre_appointment. Please Contact the Stylist directly for these details, AND please pay for your service before you come to the salon.
All of these procedures have been implemented for your safety of mine and that of my team. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them if necessary.
Thank you for your understanding.
Stay Alert, Save Lives.